• 1. Information We Collect
  We collect personal details such as name, email, contact number, and school-related data when you register or use our services. Additionally, we may gather usage analytics to improve user experience. We may also collect device information, IP address, browser type, and pages visited through cookies and tracking technologies.
• 2. How We Use Your Information
  Your data is used to enhance our platform, personalize user experiences, facilitate communication, and ensure smooth school management operations. Your data is specifically used to:
  1. To facilitate secure login and access to the school management system.
  2. To enable seamless document sharing through the app.
  3. To track and verify employee attendance based on location data.
  4. To improve user experience and optimize app functionalities.
  5. To send service-related communications and updates.
  6. To deliver and measure the performance of advertisements (see Section 9).
• 3. Data Security
  We implement industry-standard security measures, including encryption and access controls, to protect user data from unauthorized access or breaches.
• 4. Data Retention
  We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us at support@gati.school. Upon a valid deletion request, we will remove your data within 30 days, unless retention is required by applicable law.
• 5. Cookies and Tracking
  Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. These may include first-party cookies (set by Gati) and third-party cookies (set by advertising and analytics partners such as Meta/Facebook). You can manage or disable cookie settings through your browser preferences.
• 6. Third-Party Integrations
  Gati may integrate with third-party services for added functionality, analytics, and advertising. These third parties may collect data in accordance with their own privacy policies. We ensure compliance with privacy standards and only work with partners who maintain appropriate data protection safeguards.
• 7. Your Rights and Choices
  Users have the right to access, modify, or delete their personal information. You also have the right to:
  1. Opt out of marketing communications at any time.
  2. Request a copy of the personal data we hold about you.
  3. Lodge a complaint with the relevant data protection authority.
  For any data-related concerns, you may contact our Grievance Officer (see Section 13).
• 8. Updates to This Policy
  We may update our Privacy Policy from time to time. Users will be notified of any significant changes via email or a prominent notice on our website. Continued use of our services after updates constitutes acceptance of the revised policy.
• 9. Meta (Facebook) Advertising & Pixel
  We use the Meta Pixel and related Meta advertising tools on our website to track user interactions and deliver relevant advertisements on Facebook and Instagram. This may involve the collection and sharing of data such as pages visited, actions taken on our website, and device or browser information with Meta Platforms, Inc.
  
  This data is used to:
  1. Measure the effectiveness of our advertisements.
  2. Show our ads to users who have previously visited our website (remarketing).
  3. Create Custom Audiences and Lookalike Audiences on Meta platforms.
  
  You can opt out of interest-based advertising at any time by visiting www.aboutads.info or by managing your ad preferences at facebook.com/ads/preferences. You may also opt out through your device's ad settings.
• 10. Student and Children's Data
  Our platform serves educational institutions and may process data related to students, including minors (persons under 18 years of age). We collect and process student data strictly on behalf of the educational institutions using our platform, and only for the purpose of school management operations.
  
  We do not:
  1. Use student data for advertising or marketing purposes.
  2. Share student data with third-party advertisers.
  3. Build advertising profiles based on student data.
  
  Schools and institutions are responsible for obtaining appropriate consents from parents or guardians before registering student data on our platform.
• 11. Legal Basis for Data Processing
  We process your personal data on one or more of the following legal bases:
  1. Consent: Where you have given us clear consent to process your data for a specific purpose.
  2. Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  3. Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services or delivering relevant advertising, provided such interests are not overridden by your rights.
  4. Legal Obligation: Where we are required to process your data to comply with applicable laws.
• 12. Permissions & Their Usage
  
  1. a) All File Access Permission
     The Gati Mobile App provides options for users to download and upload PDF files, which are essential for school management tasks such as sharing documents, assignments, reports, and circulars. This permission is used solely for file handling within the app and does not involve accessing unrelated files on the device.
  2. b) Location Permission (In-Time & Out-Time for Employees)
     For attendance tracking and staff management, the app requires location access at the time of employee check-in and check-out. This ensures accurate attendance records and prevents misuse of remote check-ins. The location data is used only during these events and is not tracked continuously in the background.
  3. c) Biometric Login (Fingerprint Authentication)
     To enhance security and streamline access, Gati Mobile App now supports biometric login using fingerprint authentication. This ensures quick and secure login without needing to enter credentials repeatedly. The biometric data is stored securely on the device and is not shared or uploaded to any server.
• 13. Grievance Officer & Contact
  In accordance with applicable data protection laws, the details of our Grievance Officer are as follows:
  
  Grievance Officer: [Insert Name]
  Company: Gati Software (A SaaS Solution by Brillsense Pvt. Ltd.)
  Address: 1st Floor, 18 Shanku Marg, above SBI Bank SME Branch, Freeganj, Madhav Nagar, Ujjain, Madhya Pradesh 456010
  Email: support@gati.school
  Phone: 7000-546-005
  
  Any complaints or concerns regarding our privacy practices may be directed to the Grievance Officer. We will respond to all valid requests within 30 days of receipt.

For any inquiries, please contact us at support@gati.school.